Knowledge Base

When users first enter a course, the first page that appears is the course homepage. The course homepage is full of resources for instructors and students to be successful; therefore it is important to know what is available on the course homepage. This tutorial will demonstrate how to navigate a course homepage in MyFIRE.

1.    Access your course through the Course Selector (grid/waffle icon) at the top of the screen. 

a.    A drop-down menu will appear. Select your course from the list of available courses. 

2.    When the page refreshes, the course homepage will appear. At the top of the course homepage, the navigation bar will be expanded to include additional options. The navbar will include the Content & Assessments, Course Tools, Grades, Need Help, and Instructor Tools tabs. 

a.    Content & Assessments- This page will include all the course content, such as the syllabus, reading materials, powerpoints, video resources, learning activities, assessments (such as assignments, discussions, quizzes, surveys, self-assessments, and checklists), and much more based on your discretion or the course writer’s discretion. 

b.    Course Tools - This tab will include quick links to various tools and features available in your course. The options include: Attendance, Calendar, Classlist, Class Progress, Groups, Surveys, Virtual Classroom, ePortfolio, and Turnitin Feedback. 

                                               i.     Attendance- If desiring to utilize the MyFIRE attendance tool, manage and view student attendance records under this tab.

                                              ii.     Calendar- This tool will allow you to view and manage the events that you would like to add to the calendar. 

                                            iii.     Classlist- This area will allow you to view and contact the students in your course. 

                                            iv.     Class Progress- This tool will allow you to get a quick in-depth look at a summary of your students’ actions, class records, coursework, and progress within the course. 

                                             v.     Groups- If your course utilizes group work, you will be able to view and manage assigned groups from this page. 

                                            vi.     Surveys- This page will allow you to view and access all of the required surveys that are available in the course and manage any additional surveys that you would like to add to the course. At minimum, courses will include the Student Acknowledgement and Attendance Confirmation survey and the Course Evaluation survey which are added administratively by ID&T.

                                           vii.     Virtual Classroom- This tool will allow you to view and manage virtual classroom meetings.

                                         viii.     ePortfolio- This tool will allow you and your students to store, organize, reflect on, and share items that demonstrate their learning experience. 

                                            ix.     Turnitin Feedback- This tool allows students to quickly locate and review feedback you have provided on assignment submissions. Note: Only the feedback left in Turnitin will be viewable on this page. To view additional feedback, ID&T recommends students view the gradebook and their class progress page.

c.     Grades- This area will allow you to enter and track your students’ progress on individual assessments, as well as their total collective grade for the course. 

d.    Need Help?- This area will allow you to run a system check, reach out for MyFIRE support, and access multiple academic resources, including the Pulse app. 

                                               i.     System Check- This page will allow you to complete a system check for your browser compatibility with MyFIRE. If you are experiencing issues, visit the system check page to see if your browser passes the system check. If it does pass, a checkmark will appear next to each item checked and will state “All checks passed” at the top of the page.  

                                              ii.     MyFIRE Support - Visit this page if you need additional MyFIRE technical assistance and support. This page will include contact information to our 24/7 support center. 

                                            iii.     Online Tutoring: Brainfuse - This page will direct you to Brainfuse, offers all SEU students on-demand, individualized instruction and support from expert online tutors up to 24 hours a day. 

                                            iv.     Technical Requirements - This page highlights SEU’s technical requirements that are vital to having an optimal user experience within MyFIRE. 

                                             v.     Pulse App- This page will direct you to the mobile app that is available to students to view content and stay up-to-date with courses on the go. 

                                            vi.     SEU Library- This page will navigate directly to SEU’s Steelman Library. 

e.    Instructor Tools- This area allows instructors access to the course admin page and quick eval tool. 

                                               i.     Course Admin- The course admin page houses the available tools in the course and provides customization abilities to instructors to determine the types of learning activities utilized in the course. Instructors can navigate to all tools through this page. 

                                              ii.     Quick Eval- The quick eval page offers instructors a single location to view all learner submissions that are awaiting evaluation and to prioritize the submissions through view, filter, sort, and search options.  

                                            iii.     Discussions-  This link will allow instructors to navigate directly to the discussion tool page for grading. Note: This link is only available for instructor access. If the link is shared with students, it will not work and the students will be blocked from accessing the page. Therefore, students should access the discussions through the Content & Assessment page. 

Note: If you are a CC+ instructor, your students will be able to view an infographic of all of the available tools and resources available in the course navigation bar (minus the Instructor Tools). 

3.    Next, hover over the available flip tiles to view available reminders, tutorials, and resources that are available to your students. The flip titles could include a reminder about completing the Student Acknowledgement & Attendance Confirmation survey, tutorials on how to contact your professor, access the course syllabus, or how to view your class progress, and links to SEU’s academic services. Encourage your students to fully read the back of the flip tiles as they include important information for their success.  

Note: The information provided in the flip tiles will be based on the type of course that you are teaching. The flip tiles shown below are listed in online courses.

4.    After the flip tiles, instructors are able to view and manage the course announcements. These announcements will be from you. Encourage your students to read each announcement and regularly check the announcements area for any new announcements. 

Note: Students may also opt to receive additional notifications via email when announcements are posted in your course by enabling instant notifications on their account. For further instructions, refer to the how to manage notifications tutorial.  

5.    On the right side of the page, instructors are able to quickly view if there are submissions that need to be evaluated through the Quick Eval tool and access the Quick Eval tool page if needed. Refer to the Assess through Quick Eval tutorial for further instructions. 

6.    To help students’ complete their coursework, access SEU’s Steelman Library will be available by selecting the black picture. 

Note: Not all courses will have the library listed on the course homepage. If your course does not have the library listed, students can access the library from their user homepage. Refer to the navigate the user homepage tutorial for further instructions. 

7.    To assist with MyFIRE how-to questions and training, the MyFIRE training courses will be listed in the instructor training area. 

a.    Select your enrollment type to view the available training courses. 

                                               i.     The online instructor training course is for instructors teaching courses that include ON and OL in the course code. 

                                              ii.     The editing instructor training course is for instructors teaching courses that include UG, GR, FX, NX, PX, DO, DR, SA, DF, DC, DP, CC, AC, and IN in the course code. 

                                            iii.     Instructors are also enrolled in the student training course to be able to view the MyFIRE training videos and tutorials that are available to all SEU students. This will give insight as to what information is available to our students and provide you with a helpful resource if you have students who need assistance. 

Note: ID&T enrolls all active students in the MyFIRE Student Resource course. If a student states that they do not have access to the MyFIRE Student Resource course, please have the student reach out to the IDT Support team (idtsupport@seu.edu) to request enrollment.

8.    On the right side of the page, users are able to get a quick glance of upcoming events by selecting the calendar title or event arrows. 

9.    Next, students are able to quickly access and purchase the required course materials, such as textbooks, from the SEU Bookstore by selecting the bookshelf picture. 

Note: Not all courses will have the bookstore listed on the course homepage. If your course does not have the bookstore listed, access the bookstore from your user homepage. Refer to the navigate the user homepage tutorial for further instructions.

10. If you or your students need technical assistance with MyFIRE, select “Find Answers Here” to access support via Chat or phone by calling 1-888-889-6599. SEU’s Support Center is available 24/7, including holidays and weekends. It is recommended to utilize the Chat feature to contact the support center for international students. 

11. Connect and check your SEU emails directly in MyFIRE by selecting Link to your Google Workspace account. For assistance, refer to the how to link your SEU email account to MyFIRE tutorial.