Southeastern University MyFIRE Student Coursework Transfer Policies & Procedures

The online courseware at Southeastern University and its associated digital content, including learning materials, educational technology integrations, and other components must be generated, managed, and maintained in a fashion that facilitates the seamless movement of the learner and instructor through the academic curricular offering. In order to ensure a successful learning experience and the integrity of the learning management system, standard operating procedures, workflows, and stated timelines, must be adhered to, especially in the case of student coursework transfer. Students may transfer between courses for various reasons. This could include but is not limited to, adjustments made due to incorrect section enrollment, course cancellation, or general accommodations. The following procedures should be enacted and upheld when online course content is subject to change in general, and when a request for course section transferral is submitted. 


Factors Affecting the Management of Online Course Content 

The factors affect students’ access to the course content. Once the students gain access to the course content (7 days prior to the start of the course), students can begin completing coursework. 


  • Course cancelations and balancing out requests must be made prior to the students gaining access to course content to

               avoid confusion and students losing access to completed coursework. 

  • For courses that include Cengage and McGraw Hill content integrations, all instructor changes must be finalized prior to

               students gaining access to the course content. If the instructor needs to be changed, the Digital Learning Systems team                                (idtsystems@seu.edu) will need to rebuild the publisher integration under the new professor’s account.

    • If a professor change is made after the students gain access to the course, the student coursework is locked under the

                             original instructor’s account and cannot be exported. 

    • Courses that include Pearson, Flatworld, and Redshelf integrations can allow for faculty adjustments after the courses

                             begin. However, student coursework cannot be exported if they transfer courses. 


If students have transferred courses after submitting work in the initial course, the process outlined below is followed. 


Prior to Unenrollment 

A requestor (e.g. The Registrar’s Office or the Advising Office) will reach out to the Digital Learning Support (idtsupport@seu.edu) team to determine if the specified student has submitted any graded and ungraded work. The ID&T Support representative will review the initial course and will provide an explanation of the coursework transfer process to the requestor. 


If the initial course and/or the new course includes Third-Party Publisher integration material, the ID&T Support team will reach out to the ID&T Systems team to determine if the student will be impacted by the course change. 


If the student has submitted work, then the student will need time to obtain a copy of all of their work prior to being unenrolled from the initial course to ensure that he/she has all copies of the work. 


  • For assignments, students can download the file directly from the course assignment. 

  • For discussions, students can copy and paste any submission on a Google doc or other preferred word processor application. 

  • For quiz attempts, students will not be able to obtain a copy of their attempt. 

  • If the course work is within a Third-Party Publisher integration, the student may need to complete the work again based on the

              instructor’s discretion as there is not a way to download copies of work submitted by the student. 


The instructor of the initial course during this period should determine if there have been any submissions that have already been graded. If this is the case, then it is recommended that the instructor make copies of the grades and feedback that was provided to the student so the student can be reassessed accordingly. 


If the instructor in the new section is different from the instructor in the initial section, then the initial instructor and the new instructor may confer regarding options for sharing assessment results and feedback provided to the student in the initial course section. 


During the Enrollment Change 


Once the Requestor makes the enrollment change to the new course for the student, the student will need to confirm that he/she has gained access to the new course in MyFIRE since enrollment changes are not reflected immediately. 


The Requestor will need to communicate with the new instructor so that he/she does not penalize the student for turning work in late. If needed, the new instructor can grant special access to the assessments in MyFIRE so the student can submit past coursework.


The instructor of the new course section should reach out to the student to communicate expectations and deadlines of when previous assessments will be due for the student. If the new instructor does not know who the new student is or has their SEU email address, then the new instructor can wait to email the student once the student has been officially enrolled in the new course. 


After the Enrollment Change


Once the enrollment change has been processed and the student has course access, the student can then upload all of their previously submitted work (assignments, discussions, or practice lessons) to the new course section where applicable. If the course content is the same from the initial course to the new course, then the student will be able to upload the submissions quickly. For quiz attempts, the student will need to retake all previously submitted quizzes in the new course at the direction of the new instructor.




Version History:

Version

Date

Description

V1.0

12/02/2020

Policy drafted (M. Tadlock & R. Zike)

V2.0

10/06/2021

Policy drafted (M. Tadlock & R. Zike)