MyFIRE offers the option to instant message students and instructors within the learning platform. Within the MyFIRE systems, users can view when other users are online, and therefore send an instant message, for a possible quicker response. This tutorial shows how to instant message within the MyFIRE portal. Step 1. At the top of the paqe, select the envelope icon in the top right of the screen. Step 2. A drop-down menu will appear. Select Instant Messages. Step 3. A pop-up window will appear. Next, search vour inbox, friends, or classlist at the top of the pop-up window for the specified user that you would like to contact. Step 3a. To locate another user not in your Instant Message inbox, select Friends or Classlist. If a user is online within the MyFIRE platform, the user will show a green dot and the word “online” under their name. If a user is offline within the MyFIRE platform, the user will show a gray dot and the word “offline” under the user name.
Step 3b. When searching through the friends tab, select the desired user(s) to instant message by selecting the box to the left of the user’s name if the friend has been already added to your account. 1. To add a friend to your account, select the Add Friends button at the top right corner of the pop-up window. 2. A drop-down menu will appear. Select to add friend by their username or to search for the user. A. Username - The user’s username will be the first part of their SEU email account, except without the ‘@seu.edu’ at the end. B. Search User - The pop-up window page will change to show a search field. Enter the desired user’s name, and select the magnifying glass. 3. Select the desired user(s) by checking the box to the left of the user’s name. 4. Next, select Add as Friend.
Step 3c. When searching users through the Classlist tab, select the drop-down menu to choose the specific course the designated user is enrolled in. Step 4. Select the desired user(s) to instant message by selecting the box to the left of the users’ name. Once the user is selected, select Message. Step 5. The pop-up window will refresh. Type your message in the message textbox. Next, select Send. Step 6. The other user will receive the message in their Message Alerts icon at the top off their page. The icon will show an orange dot to the other user notifying that there is a new message for review.