The homepage is the first page that is visible to the user after logging in to MyFIRE, and will provide pathways for instructors to access courses and various resources. This tutorial demonstrates how instructors and staff will navigate the user homepage in MyFIRE. Step 1. Once you are logged into MyFIRE, your user homepage will appear. Step 2. At the top of the page will be a scrolling banner with images of SEU. These images will rotate automatically. Step 3. Scrolling past the banner, you may or may not see SEU Announcements on the homepage. These announcements on the homepage are from the Instructional Design & Technology department (the MyFIRE team), and they include information regarding the MyFIRE learning environment.
A. If an announcement is present, please ensure that you read the announcement carefully as you may be impacted. B. These announcements will only appear when necessary. Step 4. Next, review the MyFIRE support and training resources available to you: A. MyFIRE Support - If you are experiencing difficulty in MyFIRE or have questions, you can contact our support team through one of the methods below. SEU’s Support Center is available 24/7/365 days a year. i. Call our Support Center at 1-888-889-6599. ii. Start a LiveChat session with one of our support agents by selecting the LiveChat button. Note: If you are located outside of the United States, please open a chat ticket to connect with a support agent.
1. A pop-up window will appear. Fill out your information in the prompts and add a description of your question or issue that you are experiencing. Note: If you are an international user, please inform the support agent that you are located internationally. 2. Select submit at the bottom of the pop-up window.
B. MyFIRE Training - If you have questions about how the MyFIRE system works or would like to know “how to” complete steps on the various functions in MyFIRE, select the MyFIRE Training Courses for Instructors link to access tutorials on-demand. Note: Access to the training courses will be based on the type of courses you are teaching. For the training courses that you are enrolled in, you will also be able to access the courses through your course list under the My Courses area. i. As instructors and staff, you will also be enrolled in the MyFIRE Student Resource course so that you are aware of general MyFIRE navigation and training material that is available to students. ii. If you have a question about the training material or need access to a training course, email idttraining@seu.edu. C. MyFIRE Updates - The MyFIRE system is updated monthly. If you would like to keep up-to-date with the latest changes that apply to instructors, select the Editing or Non-Editing links. Note: Access will be based on the training course enrollment.
i. For staff that are not teaching a course, select the Student link to view the MyFIRE changes that affect staff accounts. Step 5. Below the MyFIRE support, training, and updates section, there are additional resources available to you: A. SEU Bookstore - To access the SEU Bookstore, select the SEU Bookstore button. i. To view or adopt your course textbooks (even before you gain access to your courses), select the bookstore picture on the right-side of the page. ii. To view the SEU Bookstore FAQ, select the Need help purchasing or adopting textbooks link below the picture. B. SmartThinking - Select the Smarthinking button. This is a free online tutoring service available to all SEU students. Smarthinking offers on-demand, individualized instruction, and support from expert online tutors. Note: Each SEU student has an allotted number of tutoring hours. i. If wanting to start a tutoring session, select the teal Smarthinking picture. ii. To view the introduction video about Smarthinking, select the play button in the middle of the video. iii. To access Smarthinking tutorials, select the Smarthinking Student Tutorials link to view the available tutorials.
C. SEU Library - Select the SEU Library button. The SEU’s Steelman Library portal allows you to gain access to libguides, databases, and a myriad of resources that you may need for your course. i. Once ready to access the library, select the black library picture. ii. If you have questions about Library resources or the Library site, select the white Ask a Librarian picture. D. Helpful Resources - To view and access various resources and departments at SEU, select the Helpful Resources button. i. Then select the desired link from the available quick links, publisher status sites, contacts list, or available software that you would like to learn more about. Step 6. Under the additional resources, a few of SEU’s social media accounts will be available to select for your perusal. Step 7. To navigate to your courses, there are two navigation options: A. Option 1: Select the Course Selector (waffle icon) icon at the top of your homepage. i. Once selected, a drop-down menu will appear showing all of the courses that are available to you.
ii. Select the course title to navigate to the course homepage. B. Option 2: Locate the My Courses area below the additional resources area. Each course that you are registered for or assigned to will appear in this area. C. The course name and code will be listed under the corresponding picture. D. Select the desired course to access the course home page by selecting the course title or picture. Note: If directions are needed or to navigate a course homepage, view the How to Navigate a Course Homepage tutorial.
i. Additionally, users can organize or customize the view of your courses by pinning preferred courses for quick access. For directions, view the How to Pin Courses tutorial. Step 8. If you are unable to locate the desired course, select View All Courses link at the bottom of the My Courses area. i. Once the View All Courses option is selected, there are a couple of search options: 1. Enter the course name or code in the search bar at the top of the page that says “Find a course.” 2. If needed, choose to Filter or Sort the search results. A. Filter option - Once selected, add the desired filters to narrow your course search by Semester, Department, or Roles. B. Sort option - Once selected, sort the course search by selecting Course Name, Course Code, Date Pinned, Last Accessed, or Enrollment Date. ii. When finished, select the ‘X’ icon in the top right corner of the screen to navigate back to the user homepage. Step 9. At the very top right of the homepage, you will have a couple of communication and notification options available to you. Note: For each alert option below, if there is an orange dot at the top of the icon, that means there is a new notification waiting for your review.
A. Message Alerts (envelope icon) - Select the message alerts icon to instant message or email another user from the homepage. Note: If needing directions on how to instant message or email within MyFIRE, view the How to Instant Message and How to Email tutorials. B. Subscription Alerts (chat icon) - Subscription alerts allow you to receive notifications on any discussion forum or ePortfolio items that you have subscribed to within MyFIRE. C. Updates Alerts (bell icon) - The update alerts allow students to receive notifications that pertain to your course(s). For example, each time an announcement in a course is posted or a grade is posted for an assessment, students will be notified of the change within the Updates alert section. Step 10. Once ready to log out of your MyFIRE account, select your name in the top right-hand corner of the homepage. A. A drop-down menu will appear. Select log out.