Some courses require the use of Respondus LockDown Browser and a
webcam for online exams. The webcam can be built into your computer or can be
the type that plugs in with a USB cable.
If you need to install the Respondus Lockdown Browser onto your computer, use
the following steps:
1. Select the Respondus Lockdown Browser SEU Link
(this link can be found in the description of your exam).
2. Under Terms & Conditions, select Install Now
and then select Continue as you move through the Respondus Lockdown Browser
Installer.
3. When prompted, select Agree to agree the terms
of the software license agreement.
4. Select Install (If prompted, enter your SEU
password).
5. You will receive the message, "Lockdown
browser has been installed”. Select Continue.
6. You will receive the message, "The
installation was successful”. Select Close.
Once Respondus is downloaded onto your computer or iPad (if
enabled), please follow
the steps below to access your exam.
1. Navigate back to your course in MyFIRE using a
browser (Chrome and Firefox are preferred. Safari is not recommended).
2. Locate the exam page.
3. Scroll to the bottom of the page and select
Launch LockDown Browser.
When taking an online exam that requires LockDown Browser
and a webcam, remember the following guidelines:
1. Ensure you're in a location where you won't be
interrupted.
2. Turn off all other devices (e.g. tablets,
phones, second computers).
3. Clear your desk of all external materials not
permitted — books, papers, other devices.
4. Remain at your computer for the duration of the
test.
5. To produce a good webcam video, do the
following:
a. Avoid wearing baseball caps or hats with brims.
b. Ensure your computer or tablet is on a firm
surface (a desk or table) — not on your lap, a bed, or other surfaces that
might move.
c. If using a built-in webcam, avoid tilting the
screen after the webcam setup is complete.
d. Take the exam in a well-lit room and avoid
backlighting, such as sitting with your back to a window.
6. Ensure you perform an acceptable
"Environment Check" to show your testing area is clear (especially
the area in front of your computer).
7. Remember that LockDown Browser will prevent you
from accessing other websites or applications; you will be unable to exit the
test until all questions are completed and submitted.
8. Be sure to have an external clock (not mobile
device) to view and track time during your exam.
If after reviewing this information you still have
questions, contact 24/7 Support Center at 1-888-889-6599 for assistance.